Terms Of Use

This website is owned and controlled by Battersea Project Land Company Limited (BPLC), a company incorporated in Jersey.

Your use of this website is subject to the terms of use set out below and by using the website you confirm that you accept such terms and agree to comply with them. If you do not accept these terms of use, please do not use this website.

The following additional terms also apply to your use of our website:

  • Our Privacy Policy, which sets out the terms on which we process any personal data we collect. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.
  • Our Cookie Policy, which sets out information about the cookies on our site

You are responsible for ensuring that all persons who access the website through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

Changes

We may revise our terms at any time by amending this page, our Privacy Policy or our Cookie Policy. We will generally try to inform you of substantive changes to the terms of use by showing a pop-up notification on our homepage. However, please check these pages regularly to ensure you are aware of the latest terms, as they are binding on you. Your use of the website after a change has been made will be deemed to signify your acceptance of the modified terms.

Disclaimers

While BPLC has taken care in the preparation of the contents of this website, this website and the information contained in it are provided on an “as is” basis without any representation or endorsement being made and without any warranty of any kind, whether express or implied including but not limited to, any implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy. To the extent permitted by law, all such terms and warranties are hereby excluded.

In no event will BPLC be liable (whether in contract or tort (including negligence or breach of statutory duty) or otherwise) for any losses sustained and arising out of or in connection with use of this website including, without limitation, loss of profits, loss of data or loss of goodwill (directly or indirectly), nor for any indirect, economic, consequential or special loss. Nothing in these terms of use is intended and nor shall it be construed as an attempt by BPLC to exclude or limit liability for fraud or fraudulent misrepresentation or for any other liability which cannot be excluded or limited under applicable law.

BPLC does not represent that the information contained in this website is accurate, comprehensive, up-to-date, verified or complete, and shall accept no liability for the accuracy or completeness of the information contained in this website or for any reliance placed by any person on the information. BPLC does not warrant that the functions or materials accessible from or contained in this website will be uninterrupted or error free, that defects will be corrected or that this website or the server that makes it available are virus or bug free or represent the full functionality, accuracy or reliability of the material. BPLC will not be liable to you if for any reason the website is unavailable at any time or for any period.

Registration and Account Details

Certain areas of the website are only accessible to our approved, registered users. If any area of the website requires you to register, then BPLC may accept or refuse your application for registration (in their absolute discretion). You agree to provide at all times truthful and accurate information in applying to register to use the website and using any registration granted.

Your registration is not transferable and you are solely responsible for any activity which occurs on or through the use of your username, password or account, whether or not it was authorised and for keeping your account details secure and confidential. You must not disclose your username or password (or any other information which forms part of our security procedures) to any third party. You must change your password immediately if you suspect that your account details may have been disclosed or your account may have been used without authorisation. BPLC reserves the right to terminate your access to the website at any time without notice.

Intellectual Property

BPLC and its affiliates are the owners or licensees of all intellectual property rights (whether registered or unregistered) in the website, its content or processes. All rights of BPLC in such intellectual property are hereby reserved. You may download print one copy or download extracts of any page for your personal use and may draw the attention of others to content posted on our website provided that all copyright and other proprietary notices are kept intact. You must not use any part of the content of our website for commercial purposes without obtaining a licence to do so from us or our licensors.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Jurisdiction and Law

These terms of use and any dispute or claim arising out of or in connection with it or its subject matter, whether of a contractual or non-contractual nature, shall be governed by and construed in accordance with the laws of England and Wales. Disputes arising out of or in connection with these terms of use shall be subject to the exclusive jurisdiction of the courts of England and Wales. The information and other materials contained in this website may not satisfy the laws of other countries and those who choose to access this website from other locations are responsible for compliance with all applicable local laws.

Links to other Websites

Where our website contains links to websites operated by third parties, these links are provided for information purposes only. BPLC has no control and accepts no responsibility or liability for the content of linked websites. Such links should not be interpreted as a recommendation or endorsement by BPLC of such websites. We will not be liable for any loss or damage that may arise from your use of them.

Viruses, hacking and other offences

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our website, the server on which our website is stored or any server, or any computer or database connected to our website. You must not attack our website via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision you may commit a criminal offence under the Computer Misuse Act 1990. We reserve the right to report any such breach to the relevant law enforcement authorities and co-operate with those authorities by disclosing your identity to them. In the event of such a breach your right to use our website will cease immediately.

We do not guarantee that our website will be secure or free from bugs or viruses and will not be liable for any loss or damage caused by a distributed denial-of-service attack, virus or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our website or to your downloading of any material posted on it or on any website linked to it.

The Properties

Plans and any marketing material and the information contained in them do not form part of any contract, and while reasonable effort has been made to ensure their accuracy, this cannot be guaranteed and no representation or warranty is made in that regard and all such representations and warranties (whether express, implied or otherwise) are excluded to the extent permitted by law. The website and plans and any marketing material are for information purposes only and are disclosed to prospective purchasers without responsibility to the owner of the Battersea Power Station (“Seller”) and are not intended to be relied on.

The Seller excludes all liability for any errors or omissions in this brochure and plans and any marketing material to the fullest extent permitted by law so that in no event will the Seller be liable for any losses sustained and arising out of or in connection with this website and plans and any marketing material. Nothing herein is intended and nor shall it be construed as an attempt by the Seller to exclude or limit liability for fraud or fraudulent misrepresentation or for any other liability which cannot be excluded or limited under applicable law.

Apartment and amenity designs, sizes and layouts are indicative only and may be subject to change. The Seller reserves the right to make changes in the interest of improving the overall development. The specification and plans of the apartments and amenities shown on this page and on the plans and any marketing material is the anticipated specification and plans as at the date any marketing material was prepared.

The specification listed or shown is designed specifically as a guide and the Seller reserves the right to amend the specification as necessary and without notice but to an equal or higher standard. The Seller reserves the right to replace specific brand-name items with market equivalent replacements of commensurate quality and subject to supply.

Any areas, measurements or distances shown in any text or plan are indicative only and are for information purposes only and may be different once actually constructed. Prospective purchasers and others should not scale from any of the drawings contained within this drawing and any marketing materials.

Computer Generated Images and photos are indicative only and cannot be guaranteed to represent the completed details of the development. Furniture shown in any Computer Generated Images and photos is not included in sales. Any reference to alterations to or use of any part of the development is not a statement, representation or warranty that any necessary planning, building regulations or other consent has been obtained. These matters must be independently verified by the prospective purchaser. Prospective purchasers must satisfy themselves by inspection or otherwise as to the accuracy of any information given.

The Properties and Accommodation Details

In order to find out more about a particular apartment it is recommended that you speak to one of our Sales Executives. Our Sales Executives will be happy to discuss the current specifications, details of external and internal finishes and prices.

All of our apartments are subject to availability.

Complaints procedure

We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it.  This will help us to improve our standards.

If you have a complaint, please put it in writing addressed to Battersea Power Station Estates, 1 Circus Road West, Battersea Power Station, London, SW11 8EZ, including as much detail as possible. We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaints within 8 weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).

What will happen next?

  • We will acknowledge receipt of your complaint within 3 working days of receiving it, enclosing a copy of this procedure.
  • We will then investigate your complaint. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
  • If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.
  • We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
  • If you are still not satisfied after the last stage of the in-house complaint procedure (or more than 8 weeks has elapsed since the complaint was first made) you can request an independent review from The Property Ombudsman without charge.

The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP

01722 333 306
admin@tpos.co.uk
www.tpos.co.uk

Please note the following:

You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case.

The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.