We’re super excited to welcome you to Battersea Power Station and want to make every element of your experience seamless and enjoyable. Our Guest Services team are available to answer your questions and to provide support. You can contact them by email or phone or visit them during your visit to Battersea Power Station.
Telephone: 0208 176 6500 (Lines are open from 10am – 9pm Monday to Saturday, and 12 – 6pm on Sunday)
Location: Our Guest Services desks are located just inside the North Entrance (Upper Ground Floor) and South Entrance (Ground Floor) of the Power Station.
Here you’ll find key information to make your experience seamless and enjoyable.
If you require extra support, our fully trained Guest Services team offer the following services to help make Battersea Power Station accessible to everyone:
Baby-changing areas are located across the power station. Our family room is located on Level 1, north side and is available to feed your child.
If you are cycling to Battersea Power Station, you will find bike stands located across the estate.
If you’re visiting with a child, our Guest Services team can provide a wrist band for them to wear which provides information and your phone number. The wrist band can provide peace of mind and help make a reunion quicker in the event that you become separated.
The wrist bands are available from any member of the Guest Services team at the Guest Services desks inside the entrances at Lower Ground (South) and Upper Ground (North).
Looking for coworking space in London? The Engine Room offers ready-to-use office space, coworking, meeting rooms, event and conference space in the heart of the Battersea Power Station. It is home to top-of-the-range facilities and services to enhance your day and help you work more productively.
Well-behaved dogs are welcome at Battersea Power Station. Please ensure that your dog is on a lead at all times and toileted before entering the power station. The following venues welcome dogs:
We have a number of event spaces available for hire. To find out more and download our events brochure click here.
Free Wi-Fi is available across the estate. If you need any support logging on, please ask one of our Guest Services team.
If you have lost an item at Battersea Power Station, please contact our Guest Services team at firstname.lastname@example.org. When you collect your item we will need a full item description and to check your identification.
Any lost items handed to us are stored for a period of 90 days; after this time all items are donated to local charity partners.
Our opening hours are:
Individual shops, bars, restaurants and entertainment venue hours may vary, so please check with each retailer before visiting.
For Christmas Opening Hours, click here.
Our prayer room is located on the ground floor, north side and offers a quiet multi faith space for reflection or prayer.
An outdoor playground is available, this is located on Prospect Park Lane which is close to the London Underground Battersea Power Station.
If you would like to provide feedback, please speak to any member of our Guest Services team during your visit or email us at email@example.com