BATTERSEA POWER STATION

SOCIAL MEDIA COMMUNITY rules 

We encourage comments and engagement across all Battersea Power Station social channels in an intelligent and constructive manner. We reflect a wide range of interests for the benefit of all of our users.

Facebook and Instagram:

  1. Keep your comments relevant to the topic. Off-topic comments will be removed so we can keep discussions focused for all of our users.

  2. Treat others as you would like to be treated. Be polite, even if you disagree. Abusive language, aggression, bullying and harrasment are not allowed (whether aimed at users, individuals, Battersea Power Station or other companies). Distressing content is also banned.

  3. We will try to help you with any queries, but to respect your privacy we cannot ask for personal contact details on this page.

  4. To safeguard the privacy of individuals, any postings that include information that may identify individuals offline are not permitted.

  5. Constructive criticisms of Battersea Power Station which we can act on or respond to are allowed. However, we reserve the right to remove repeated or duplicate postings (spam) by the same user or groups.

  6. Comments that may lead to legal issues (slander, defamation, contempt of court) or that are publicising / encouraging / endorsing illegal or anti-social activity (including violence) are not permitted and may be deleted.

  7.  Content with overt religious or political bias intended to incite others are not permitted. Aggressive lobbying that disrupts the community for other Battersea Power Station followers are also not permitted.

  8.  Material that is sexually or otherwise obscene, racist, or otherwise overly discriminatory is not permitted. This includes user pictures. Use common sense while posting.

  9. Impersonating brands or other users or featuring material that is licensed or infringes copyright or trademarks is not permitted.

  10. Content containing unverified or false claims about products or services is not permitted.

  11. Images and video where consent from those featured is not clear are not permitted.

  12. We do not allow links to non-Battersea Power Station sites as we cannot guarantee the content of those sites.

  13. We reserve the right to remove, hide or delete any posts that violate our guidelines or terms and conditions.

  14. Finally, Battersea Power Station retains the right to remove content posted to Facebook or block users from posting to this page for any other reason deemed necessary to create a helpful community.

    Please respect all of Facebook’s terms and conditions.
    Please respect all of Instagram’s terms and conditions.

Twitter:

We reflect a wide range of interests for the benefit of all of our customers and we respect the right of our customers and colleagues to be protected from content that may be considered inappropriate.
We reserve the right not to respond to any contact that falls outside the principles listed below.

  1. Treat others as you would like to be treated. Be polite, even if you disagree. Abuse, inappropriate language, aggression or bullying will not be tolerated (Whether aimed at users, individuals, Battersea Power Station or other companies). Distressing content is also discouraged.

  2. We are happy to help you with your query, but to respect your privacy we cannot ask for personal contact details in an open forum.

  3. To safeguard the privacy of individuals please do not send any tweets including information that may identify individuals. Our only response to such tweets will be to ask you to delete them.

  4. We aim to respond to any Customer enquiry made to @BatterseaPwrStn

  5. Constructive criticisms of Battersea Power Station which we can act on or respond to are allowed. However, we reserve the right to remove repeated or duplicate postings (spam) by the same user or groups.

  6. Content containing unverified or false claims about products or services is not permitted.

  7. Comments subject to legal issues (slander, defamation, contempt of court) or publicising, encouraging or endorsing illegal activity will not be responded to and may be deleted.

  8. Content with overt religious or political bias intended to incite others will receive no response, nor will we respond to aggressive lobbying (e.g., Spam and/or duplicate tweets)

  9. Content containing unverified or false claims will not receive a response.

  10. We reserve the right to block any individuals who repeatedly ignore any of the above principles.

    Please respect all of Twitters terms and conditions.